Ticket Assurance

A special guarantee for our multi-trip pass holders.

We are all in this together. So you can count on NY Waterway to get you there and back-and to get you through tough times. If you purchase any multi-trip pass, and lose your income, we will refund all unused trips. That is the NY Waterway assurance!

Program Details

-Only effective for purchases on or after December 2023
-Available for ten (10) trips, forty (40) trips and monthly passes only
-Proof of purchase required
-Must provide job termination letter to qualify
-Tickets, passes cannot be expired
-All tickets must be from one (1) transaction or purchase
-Not applicable to pre-tax transit vouchers
-Cannot be combined with any other offer or promotion

-NY Waterway must be notified with 2 weeks of termination letter.

NY Waterway reserves the right to cancel offer at any time