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Customer Service

 

WELCOME TO NY WATERWAY CUSTOMER SERVICE

If you have a question about your commute to work or one of our many harbor cruises we offer or the yankee clipper baseball cruise or our FREE buses or just directions on how to get somewhere you came to the right place.  We are standing by ready to assist you!

CUSTOMER SERVICE HOURS OF OPERATION:

Mon-Fri - 7am - 8pm 
Sat       - 8am - 5pm
Sun      - 8am - 4pm

                                                                 
Our Supervisor:  BerniceRamos@nywaterway.com

Our Toll-Free Phone Number:
800-53-FERRY or 800-533-3779

Our Mailing Address:
NY Waterway
4800 Avenue at Port Imperial
Weehawken, NJ 07086
Attn: Customer Service

   Our EMAIL Address:  customerservice@nywaterway.com


 Live Chat Available during Customer Service Hours of Operation!

Ferry, Tours & Charter Info:

800 53 FERRY (800-533-3779)

Bus Info

877 53 BUSES (877-532-8737)

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